The *General Manager *will be responsible for the overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities.
Additional responsibilities include a focus on employee selection, retention, continuous operational improvement and a strong commitment to hospitality and guest satisfaction
* Prepares and interprets financial and operational reports and schedules, analyzes data and develops solutions to ensure operating goals are achieved
* Directs restaurant operations with responsibility for guest service, brand standards execution and employee training
* Achieves controllable profit and cash flow goals by overseeing all controllable costs and taking the appropriate corrective action to achieve the desired result
* Ensures timely implementation, training and ongoing execution of all corporate initiatives and marketing promotions
* Develops Restaurant Managers and hourly employees through corporate training programs, individual development plans and assignments; provides coaching and constructive feedback to employees as needed
* Ensures all equipment and facilities are in compliance with brand standards and all government regulations and takes corrective action when required
* Attracts, hires, on boards and retains the best hourly talent to meet staffing requirements and guest service standards
* Proactively handles employee relations issues and deviations from brand standards; involves the DM and Human Resources
* Manager as appropriate to resolve issues
* Develops and executes the local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest counts
* Monitors that proper security procedures are in place to protect employees, guests and company assets
* Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas and restrooms
* Works to create and maintain an enjoyable and respectful environment for our guests and employees
* Maintains compliance with all employer’s employment policies and brand standards to include all state, local and federal regulations
* Follows management cash handling, inventory and other operational procedures as outlined by the employer
*Essential Functions:*
* Must be able to lift a tray weighing up to 25 lbs
* Must be able to lift and carry supplies and equipment weighing up to 50 lbs; place items on high and low shelves in office, store rooms, service areas, walk-in coolers and freezers
* Must be able to bend, stoop, reach, lift and grasp
* Must be able to hear well in a loud environment to respond to employee and guest needs
* Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
* Must be able to operate point-of-sale system and differentiate between monetary denominations
* Must be able to work with all Brand menu products
* Must be able to work with potentially hazardous chemicals
* Must have sufficient mobility to move and operate in confined work area
* Must be able to work inside and outside the restaurant
* Must be able to observe staff and all aspects of restaurant operations
* Must be able to stand and walk during an 8 to 10 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business
* Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Job Type: Full-time
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* 1 year
Restaurant type:
* Quick service & fast food restaurant
Shift:
* Day shift
* Evening shift
* Morning shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Education:
* High school or equivalent (Preferred)
Experience:
* Leading Teams: 1 year (Preferred)
* Restaurant management: 1 year (Preferred)
* QSR: 1 year (Required)
* General Manager: 1 year (Required)
License/Certification:
* Driver's License (Preferred)
Work Location: In person
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