*Project Equity Illinois – Cannabis Operations*
Project Equity Illinois, in partnership with Cookies®, is proud to announce the opening of three Cookies® Cannabis Dispensaries in the state of Illinois.
We’re looking for stellar and experienced cannabis professionals who are passionate about our industry and who take pride in serving customers for their medicinal and adult-use cannabis needs.
Our Peoria Heights = store opened last week and we are off to a great start!
*Position Title: AGM*
*Classification: *Non-exempt
*Status: *Full-time
*Reports to: *Store General Manager / PEI Leadership Team
*Summary/Objective: *Directly responsible for oversight of all administrative and operational functions of the retail dispensary in accordance with IDFPR compliance regulations and company policies and procedures; supports employee engagement levels to achieve customer service excellence and maximize profitability.
*Essential Functions: *Works with and in support of the Store GM/Company leadership to successfully achieve the following:
Operations/Leadership
* Oversee execution of daily dispensary operational processes.
* Lead, motivate and support all staff members to maximize the customer experience and achieve sales goals.
* Monitor budgets, inventory, and labor expenses (overtime, meal-break penalties).
* Cash management; conduct scheduled cash counts, schedule/oversee armored car transactions, communicate/report to accounting manager.
* Create and manage staffing schedules to ensure optimal coverage and minimize meal break and OT expenses.
* Visually evaluate staff performance and productivity; provide ongoing feedback as necessary in real time.
* Conduct weekly meetings with all staff members; present/solicit information on the business operations, product updates, company/brand information, and any employee relations issues.
* Support HR and Accounting initiatives/processes.
* Manage Yelp and other beneficial social media critique websites to maximize customer satisfaction.
* Ensure all security/surveillance equipment is in proper working order; provide direction to Security Personnel as needed.
* Manage inventory compliance; ensure proper labeling, packaging etc.
on all incoming orders.
* Train AIC's to recognize compliant packaging when accepting deliveries and how to properly complete/maintain compliance binder.
* Oversight of inventory and track and trace duties as needed in Biotrack/Metrc.
*Supervisory Responsibility: *This position supervises Lead Budtenders, Budtenders, and the Dispensary Security Officer.
*Required Education and Experience:*
· Minimum 2 years previous experience in a management role in high volume, competitive retail sales environment
· Previous experience with legally compliant cannabis company highly desired
· Strong numbers orientation; clear understanding of retail pricing formulas and strategies
· Strong proficiency in customer relationship management databases and POS systems (Treez, Dutchie, etc.
)
· Strong work ethic; ability to adapt to adjusting workload and priority levels.
· Excels in team environments and in building and developing interpersonal relationships while maintaining an individual focus/determination to achieve established goals.
· Highly organized and process-focused
· Exceptional oral and written communication skills
· Highly proficient in MS Office, Excel, Word, MS Office; G-Suite
Job Type: Full-time
Pay: $24.
00 per hour
Expected hours: 38 – 43 per week
Benefits:
* Employee discount
* Flexible schedule
* Paid time off
* Referral program
Schedule:
* Day shift
* Weekends as needed
Application Question(s):
* Are you able to meet the IDFPR requirements as an Agent In Charge?
Experience:
* cannabis: 2 years (Required)
* Leadership: 2 years (Required)
* Operations management: 2 years (Required)
Work Location: In person
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