Essential functions:
Provide assistance to customers in the ACC service area by greeting, creating service orders per company policies and procedures, staging vehicles and assisting with workflow as necessary.
Provide customer service by acknowledging the customer, identifying customer needs, assisting with purchase decisions, locating merchandise, resolving customer issues and concerns, and promotion products and services, while maintaining a safe shop enviornment.
Receives and stocks merchandise/supplies from distribution centers and suppliers.
Completes and retains required paperwork, logs, and other documentation.
Reviews and reacts to daily/weekly reports.
Supervises associates in the ACC service area by assigning duties, communicating goals, providing feedback and followup, monitoring performance, teaching and supporting company policies and procedures, ensuring compliance, and participating in the hiring, promotion, coaching, teaching, job shadowing, technician certification, and evaluation of associates.
Maintains the ACC in accordance with company policies and procedures by properly maintaining equipment per company guidelines, handling customer and merchandise claims and returns, zoning the area, ordering, arranging and organizing merchandise supplies, identifying shrink and damages, and ensuring a safe work enviornment.
Job Type: Full-time
Pay: $19.
00 - $28.
00 per hour
Expected hours: No less than 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Parental leave
* Vision insurance
Shift:
* Day shift
* Evening shift
* Morning shift
Weekly day range:
* Rotating weekends
Ability to Relocate:
* Washington, IL 61571: Relocate before starting work (Required)
Work Location: In person
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