Section I: General Information
Job Title:
Warehouse Manager
Date Approved:
June 2, 2023
Department:
Direct Sales
Approved By:
FLSA Status:
Non-Exempt – Full Time
President
Donald Robinson
Reports To:
Warehousing & Distribution Director
Department
Dave Trump
Subordinates:
Casket Delivery Drivers
Human Resources
Chelsea Stevens
Section II: Position Summary
This position will manage all aspects of the warehouse including supervising and ensuring that expected quality and customer satisfaction goals are accomplished while preparing and delivering burial caskets to Funeral Homes within Wilbert Funeral Services’ Casket Division territory.
Section III: Duties and Responsibilities
• Consider safety first and comply with DOT & PPE requirements.
• Ensures that all caskets are properly inspected and prepared before shipment.
• Responsible for general personal appearance, upkeep of all uniforms, equipment, facilities, and delivery vehicles.
• Monitor driver ‘Hours of Service’ (HOS) and ensure drivers stay compliance with all DOT requirements.
• Set delivery schedule using dispatch program, route on-time deliveries.
• When needed deliver caskets to customers with great service and respect.
• Unload & receive casket replenishment inventory trucks/trailers from the Lynn, IN manufacturing facility.
• Responsible for ensuring required notices, postings, training, enrollments, etc.
are completed, in a timely manner for all facility and employee partners located at the warehouse, as assigned by the Human Resources Department.
Section IV: Qualifications and Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are a representative of knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Adaptability - Effectively responds to last minute changes to delivery schedules or timed deliveries.
Communication/Language – Must be able to communicate effectively with the home office, customers, and management.
Customer Orientation - Understands and meets the expectations and requirements of internal and external customers; gets first hand customer information and uses it to meet customers' needs by providing the highest quality products and services; acts with customers in mind; develops effective relationships with customers and gains their trust and respect.
Reasoning - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Page 2 of 3
Team Player - Supports team efforts; cooperates and works well with others in the pursuit of team goals; builds group cohesiveness by emphasizing team objectives and reinforcing cooperation; creates strong morale in his/her team and across functions; shares wins and successes; brings a feeling of participation and belonging to the team.
Technology: Basic computer and mobile phone knowledge and Microsoft Office including but not limited to, Outlook, Excel, Word, and PowerPoint
Section V: Education & Certificates and/or Experience
• Must be able to pass a DOT physical and obtain a medical card
• Must complete company driver qualification file
• Experience in the funeral services industry is a plus
Section VI: Working Conditions and Physical Requirements
The working conditions and physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit and talk or hear.
The employee will be required to frequently drive a delivery vehicle for long periods of time.
The employee must be able to handle, lift, and load caskets up to approximately 100lbs.
The noise level in the work environment is moderate.
Job Type: Full-time
Pay: From $28.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Ability to Relocate:
* Peoria, IL 61615: Relocate before starting work (Required)
Work Location: In person