We are looking for an Office Manager to organize and oversee the daily operations of our home care agency, delegate duties and responsibilities, and monitor for effectiveness.
The Office Manager is also responsible for planning, coordinating, managing, and directing all activities and programs for the recruitment, selection, retention, orientation, and development of our employees.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:
1.
Plan and monitor the day-to-day running of the company to ensure smooth provision of adequate and appropriate services.
2.
Improve operational management systems, processes, and best practices.
Review, revamp, create company policies and processes.
Build processes based on our business goals.
3.
Ensure that company policies are followed.
Lead by example to exemplify company mission, standards, conduct, and policies.
4.
Establish and maintain effective channels of communication.
5.
Direct and monitor organizational performance improvement activities.
6.
Responsible for informing staff of any company changes or updates.
7.
Participate in and assists with community activities i.
e.
health fairs, conventions, job fairs, etc.
8.
Perform duties of Human Resources and Benefits Coordinator.
a.
Correspond and manage workman comp and unemployment claims.
b.
Maintain personnel files to meet requirements and regulations including contracted staff.
c.
Direct all daily operations including providing direct oversight of the establishment and implementation of human resource policies.
d.
Ensure compliance with all state, federal, accrediting body requirements.
Maintain strong knowledge base of all regulations and keep abreast of all changes.
e.
Direct the implementation of improved work methods and procedures to ensure that consistent employee recruitment, selection, retention, hiring practices, orientation, and termination procedures are handled in accordance with applicable law and regulation.
f.
Ensure staff development including orientation, in-service education, continuing education, and evaluation of staff.
9.
Performs other necessary functions as assigned by administration.
POSITION QUALIFICATIONS
1.
Minimum of high school education and 2 years of homecare management experience.
2.
Aptitude or computer data entry, use of current software systems, proficient with Microsoft Suite products.
3.
Ability to establish and maintain effective working relationships.
4.
Ability to communicate effectively on the telephone with patients, families, and staff.
5.
Ability to meet the public and staff as a positive, friendly and professional representative of the agency.
6.
Effective social interaction, communication and organizational skills and the ability to perform a variety of tasks efficiently.
7.
Previous experience with Human Resources responsibilities a plus.
8.
Strong knowledge of spelling, punctuation, grammar, medical records and office procedures.
9.
Basic knowledge of office machines.
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