IT Infrastructure Team Lead

Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.
We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.
Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar.
In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world.
We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution.
PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics, segment Procurement and the design and manufacture of Wear Components (Undercarriage and GET) and Maintenance Components (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters).
We’re committed to our customers, who build a better world with our products, services, and solutions.
We understand and show the value of why they should always choose us.
We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth.
Through it all, we are one team – creating and delivering world-class components and solutions superior to the competition.
Learn more about the Caterpillar Experience .
What You Will Do: As the IT Infrastructure Team Lead, you will join the Logistics Information Services (LIS) – Technology & Compliance Services Group with PSLD.
This team is responsible for delivering critical Technology Enabled Solutions throughout PSLD.
The IT infrastructure delivered by this team serves as a foundational enabler and supports everything we do throughout the division.
As a Team Lead, you will guide a multi-functional team of IT infrastructure technical professionals in the delivery of infrastructure support and development efforts.
You will be responsible for overseeing strategic and maintenance projects within the infrastructure team as well as maintaining and improving upon team processes and standards.
You will work with technical experts, architects, analysts, facility/site IT representatives, business partners, IT and business leaders, project managers, Logistics Center Management teams, facility, and security teams, as well as operations associates and representatives.
Consults and lead projects for a wide range of technology related issues to internal and external customers, while adhering to standards and processes.
Provides leadership and direction to multi-functional teams to develop and execute strategy.
Manage activities of projects, including overseeing project deliverables and communications.
Develop contingency plans for potential risks.
Direct and motivate project team.
Evaluate and manage deliverables to ensure that expectations are achievable, developed, communicated, and met.
Ensures program meets all goal requirements for cost, budget, and customer satisfaction.
Manage change and take active leadership in timely decision making.
Monitors progress of projects, discusses challenges with affected areas, assures appropriate personnel are informed of opportunities for improvement and steps are in place to meet schedules.
Depending on nature of issue, expected to recommend possible solutions and alternatives.
Ensure adherence to quality standards and processes.
Provide regular updates to business stakeholders, leaders, and consumers of program deliverables.
Manage multiple projects concurrently.
Follow PMP processes and standard work.
Ensures that project efforts follow existing standards and processes.
Resource management.
Capital Work Order approvals and monitoring.
Ordering and invoicing for infrastructure device/equipment needs.
Yearly forecasting and budgeting.
Other duties as assigned by Caterpillar management from time-to-time.
What You Have (Basic Qualifications): Bachelor’s degree.
8-12 years of progressively responsible job-related experience.
Strong written and verbal communication skills.
Highly collaborative and demonstrated ability to build strong relationships with various stakeholders both within Caterpillar and externally.
Extensive experience leading software development projects.
Extensive experience in project administration best practices and ability to use organizational strategies, practices, and tools for administering projects.
Extensive experience in decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Extensive experience in MS Excel, MS PowerPoint, and MS Project.
Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
Technology Advising: Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services, and solutions for a specific technology domain.
Leadership: Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing, and achieving objectives while having a long-term perspective of the future state of things and how to get there.
Hardware Infrastructure: Knowledge of computer architecture and systems programming; ability to design, build, and integrate IT hardware into multiple platforms for the organization.
Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze, and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Systems Software Infrastructure: Knowledge of computer architecture and system software interaction; ability to design and build a fundamental architecture of operating systems, database management systems, communications protocols, compilers, and other development tools.
What You Have (Preferred Qualifications): Master’s degree in Computer Science, Information Systems, or closely related disciplines.
Working knowledge in applications development with a broad background in hardware, software, infrastructure support (network, server, automations, facility mobility), development methodologies, project management, and customer application needs.
Excellent interpersonal skills to deal with sensitive issues, develop others, and influence other inside and outside the department.
Strong communication and presentation skills.
Agile certifications or training.
PMP Certification.
Six Sigma Black Belt Certification.
Additional Information: Location: Morton, IL (USA) This position does not offer relocation assistance.
Our team embraces flexibility through a hybrid work model.
In addition to working onsite at one of our facilities in Morton, IL, our hybrid work model allows employees the flexibility to work from home based on business need.
#LI #BI Visa Sponsorship is not available for this position.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O.
As a global company, Caterpillar offers many job opportunities outside of the U.
S which can be found through our employment website at www.
caterpillar.
com/careers.
EEO/AA Employer.
All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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