JOB SUMMARY:
This position is responsible for performing a variety of functions associated with interviewing, determining continued eligibility, and maintaining an assigned caseload for the Housing Choice Voucher program following PHA, HUD, and all other applicable guidelines for both the landlord and the tenant.
This includes, but is not limited to; setting up HAP contract agreements, calculating rent, preparing notifications, maintaining documentation and filing, processing tenant changes to status, submitting adjustment log in accordance with due date and review trial check runs, working with clients and landlords to resolve issues and concerns, and preparing monthly reports as required.
*QUALIFICATIONS:*
· High school diploma supplemented by college courses or equivalent experience in public housing; or any combination of education and experience that provides the necessary skills and abilities.
· Knowledge of applicable local, state, and federal statutes, rules, regulations, ordinance codes, and other governing documents.
· Knowledge of the principles of records and file management.
· Knowledge of basic mathematical calculations.
· Good communication skills both orally and in writing, and interpret and follow instructions.
· Skilled in applying the principles of customer service and customer care to maintain harmonious relations with the tenants, the Authority, and the landlords.
· Proficient user of modern office equipment and computer applications, including but not limited to Microsoft Word and Excel and the internet as related to the work.
· Must be able to obtain Housing Choice Voucher Rent Calculation certification and Housing Choice Voucher Occupancy certification within 1 year.
Job Type: Full-time
Benefits:
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Retirement plan
* Tuition reimbursement
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
Work Location: In person
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